Shipping policy

Shipping Policy

At Sports Shoe DFW Inc, we are committed to providing clear and reliable shipping information. Please review the following policy before placing your order.

Shipping Destinations

We currently ship only to eligible physical addresses within the United States.

We do not ship to:

  • P.O. Boxes
  • APO/FPO addresses
  • U.S. territories
  • International destinations

Customers are responsible for providing a complete and accurate delivery address at checkout. Address changes cannot be guaranteed after an order has been processed or shipped.

Order Processing Time

Orders are typically processed within 2–3 business days.

Business days do not include weekends or U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Shipping Methods and Estimated Delivery Times

Free Standard Shipping

  • Shipping cost: Free
  • Processing time: 2–3 business days
  • Transit time after processing: 10–14 business days
  • Estimated total delivery time from the order date: 12–17 business days

Express Shipping

  • Shipping cost: $20.00
  • Processing time: 2–3 business days
  • Transit time after processing: 6–8 business days
  • Estimated total delivery time from the order date: 8–11 business days

All delivery times are estimates and are not guaranteed. Delivery may be affected by holidays, severe weather, carrier delays, incorrect addresses, or other circumstances outside our reasonable control.

Fulfillment and Ship-From Locations

Orders may be fulfilled and shipped from a fulfillment location that is different from our business contact address.

The address shown on a shipping label is not necessarily an authorized return address. Do not send a return to the address shown on your package unless our customer service team provides return instructions.

Order Tracking

After your order has shipped, we will send a shipping confirmation email containing your tracking number.

Tracking information may take 2–3 business days after shipment to appear or update in the carrier’s system.

You can track your order through:

Delayed or Undeliverable Packages

If a carrier cannot deliver a package because the address provided at checkout was incomplete or incorrect, additional delivery or reshipping charges may apply.

If your order has not arrived within the estimated delivery period, please contact us so that we can review the tracking information and assist you.

Contact Us

Sports Shoe DFW Inc
Address: 3333 W Camp Wisdom Rd Ste 124, Dallas, TX 75237, United States
Phone: +1 214-398-0422
Email: info@sportshoedfwinc.com
Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)